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Privacy policy

How Spark Birds handles personal information

This policy explains how Spark Birds may collect, use, store, share, retain, and protect information in connection with the mobile app, Full Access purchases, uploads, community features, AI features, notifications, community safety, and customer support.

Last updated: 7 September 2026
Applies to Spark Birds mobile services

Information we may collect

  • account details such as your email address and sign-in information
  • profile information and optional user-submitted content
  • uploaded photos, audio, comments, reports, and support messages
  • device, app usage, crash, and troubleshooting information
  • notification and nearby-alert preferences
  • location-related inputs where permission has been granted
  • App Store or Google Play purchase, trial, restore, and subscription status used to unlock Full Access
  • guest or signed-in account type, so we can apply the correct feature access

How we may use information

  • operate, secure, and improve Spark Birds
  • authenticate users and manage sessions
  • process uploads and provide bird predictions
  • provide bird-identification and bird-question features
  • support moderation, reporting, and community safety
  • verify Full Access trials, subscriptions, restores, and lifetime entitlements
  • respond to support requests and investigate misuse or fraud

How information may be shared

Spark Birds may share information with service providers and trusted technology providers where reasonably necessary to operate, secure, support, or improve the service. This can include providers that help with hosting, storage, notifications, sign-in, analytics, customer support, community safety, and in-app purchases. Apple and Google process payments for Full Access. Spark Birds does not receive your full card number. Spark Birds may also disclose information where required by law, where reasonably necessary to protect the rights, property, or safety of users or the service, or in connection with a corporate transaction.

Retention

Spark Birds retains information for as long as reasonably necessary to operate the service, maintain security, investigate abuse or fraud, comply with legal obligations, resolve disputes, and enforce policies and agreements. Retention periods can vary depending on the type of information and why it is needed.

Your rights and choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information. You may also manage some permissions, notification preferences, and certain account controls directly through Spark Birds or your device settings.

Children’s privacy

Spark Birds is not directed to children under the age at which they may lawfully provide consent to data processing in their jurisdiction without parental or guardian involvement. If you believe a child has provided personal information contrary to applicable law, contact support so the matter can be reviewed.

Changes to this policy

Spark Birds may revise this Privacy Policy from time to time to reflect changes to the service, legal or regulatory requirements, or how information is handled. The current version becomes effective when posted unless a later effective date is stated.